PRIVACY POLICY
Overmatch Labs, LLC
Effective Date: March 1, 2026 | Last Updated: March 1, 2026
COMPLIANCE: This Privacy Policy is compliant with GDPR, CCPA, and other applicable data protection regulations.
1. INTRODUCTION
Overmatch Labs, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (overmatchlabs.com) and make purchases.
2. INFORMATION WE COLLECT
2.1 Information You Provide Directly: Account information (name, email, phone, password), billing information (mailing address, billing address, payment method details), order information (products purchased, order history, delivery preferences), and communications (email, phone calls, customer service inquiries).
2.2 Information Collected Automatically: Device information (IP address, browser type, operating system), usage data (pages visited, time spent, links clicked), cookies and tracking technologies, and analytics data.
2.3 Payment Information: We do NOT store full credit card numbers. Payment processing is handled by third-party processors that maintain PCI compliance. We retain payment method type and last 4 digits for transaction records.
3. USE OF INFORMATION
We use collected information to: process orders and payments, provide customer support, analyze website usage and performance, send promotional emails (with opt-out option), comply with legal obligations, prevent fraud and unauthorized use, and enforce our Terms of Service.
4. SHARING OF INFORMATION
Service Providers: Payment processors (for transaction processing), shipping carriers (for delivery and tracking), email service providers, analytics providers, and cloud storage providers.
Legal Requirements: Law enforcement (if required by court order), government agencies (for regulatory compliance), and third parties to enforce legal rights.
What We Do Not Do: We DO NOT sell personal information to third parties. We DO NOT share customer lists with unaffiliated marketers.
5. COOKIES & TRACKING
We use session and persistent cookies for login authentication, preference storage, and analytics. You can disable cookies in your browser settings, but this may limit Website functionality.
6. DATA RETENTION
Account Information: Until account deletion or inactivity (7 years max). Transaction Records: 7 years (for legal/tax compliance). Email Communications: Until unsubscribed. You may request deletion of your data at any time.
7. DATA SECURITY
We implement industry-standard security measures including SSL/TLS encryption, firewalls, regular security audits, employee access controls, and secure password hashing. While we use reasonable security measures, no method of transmission over the Internet is 100% secure.
8. YOUR PRIVACY RIGHTS
GDPR Rights (EU Citizens): Right to Access, Rectification, Erasure, Restrict Processing, Data Portability, Object, and Lodge a Complaint.
CCPA Rights (California Residents): Right to Know, Delete, Opt-Out, Opt-In (for minors), and Non-Discrimination.
To exercise any of these rights, contact us at: privacy@overmatchlabs.com
9. CHILDREN’S PRIVACY
Our Website is NOT intended for children under 18. We do not knowingly collect information from children. We DO NOT sell products to minors.
10. UPDATES TO PRIVACY POLICY
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
11. CONTACT INFORMATION
Overmatch Labs, LLC
Ravalli County, Montana
Email: privacy@overmatchlabs.com
Data Protection Officer: dpo@overmatchlabs.com
By using our Website, you acknowledge that you have read and understood this Privacy Policy.